Privacy Policy

PT Konversi Jaya Indosoft ("we","us","our") provides a cloud-based ERP software-as-a-service (SaaS) platform ("the Service") designed to help businesses manage operations such as finance, inventory, sales, HR, and more. We are committed to protecting the privacy and security of your data. This Privacy Policy outlines how we collect, use, and protect your information when you use our ERP SaaS platform.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Account and User Data: Name, email, job title, company name, login credentials, billing info.
• Business Data: Data entered into the system such as inventory, payroll, customer records, etc.
• Usage and Technical Data: IP address, browser type, device data, cookies, logs, analytics.

2. How We Use Your Data

We use the information to provide and improve our services, ensure security, communicate with users, and comply with legal obligations.

3. Data Hosting and Processing

All customer data is securely hosted in data centers located in Indonesia. Data is encrypted in transit and at rest.

4. Data Sharing and Disclosure

We do not sell your data. We only share data with trusted third-party providers, legal authorities (when required), and in the event of a business transfer.

5. Data Retention

Data is retained as long as needed to fulfill service and legal obligations. Users may request data deletion, subject to applicable laws.

6. Your Responsibilities

You are responsible for the data you input into the system and for ensuring compliance with applicable privacy laws for that data.

7. Your Rights

You may have the right to access, correct, delete, or restrict your data under laws such as GDPR. Contact us at contact@konversi.id to exercise your rights.

8. Data Security

We use encryption, role-based access, monitoring, and other safeguards to protect your data. However, no system is entirely secure.

9. Cookies and Tracking

We use cookies and similar technologies for authentication, analytics, and improving user experience. You can manage cookies via browser settings.

10. Third-Party Integrations

Our service may integrate with third-party tools. Their use of your data is governed by their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or within the application.

12. Contact Us

If you have any questions or concerns, please contact us at:

PT Konversi Jaya Indosoft
Email: contact@konversi.id